So many small businesses pay a service to create their website, and they think they can place a big check list beside that to-do item and never think about it again. So wrong. Everything online is a process, and thank goodness it is. You can always update your site, add content, tweak your profile and improve your Google rank.
The good news is that there are some great online tracking tools that can help you improve your site, draw viewers, and know which of your webpages draws them in–and which ones are tanking. Knowing your bounce rate can make all the difference.
What’s a bounce rate?
It’s not how fast you can jump on a trampoline–it’s when someone visits your site and literally bounces in–and bounces out. They don’t go any further. They’re a one page wonder. Usually that means they either thought your site was about something else, or you didn’t hold their interest.
When measuring your bounce rate on Google Analytics, be sure to check several things:
Your Page Visits
Time on Site
Each tells you something different. For example, if a new visitor comes to your site, stays less than 30 seconds to a minute and leaves, you’ve got a bit of a problem. It may be in your title, your keywords, or with the graphics of your site, lack of content…in other words, you failed to hook your viewer. Consider making some changes.
If a new visitor comes to your site and stays more than a minute, you can consider this somewhat of a success. Even if they didn’t click to other pages, you held their interest. Perhaps they’ll revisit later. I call this “circling the camp.” Oftentimes, a visitor is itchy–they’re not ready to commit, they want to know what else is out there, but they did circle the perimiter–they know who you are and where you are. Success.
How to improve your bounce rate?
Make sure you page is navigable. Can they find where to click through easily? Are you links underlined and a contrasting color? Is your site too jumbled? Has it been a while since you added new content?
Try improving just one of these areas and watch your bounce rate for improvement.
Be sure to check out your content report and analyze every page of your website. Chances are, you’ve got a wink link. Find out where you’re losing your viewers, and you just figured out where to start implementing a few changes.